How Important are Reviews? #sundaysurvey

Last week’s Sunday Survey asked a few questions about reviews needed for home gym purchases. A few weeks ago, the Sunday survey discovered that 85% spend a lot of time reading consumer reviews before a big purchase and 77% read “expert reviews.” Here is a quick summary of last week’s survey with the actual results below.

  • As one would expect, reviews are more important for large home gym items than small. However, most will still need to read at least 5 consumer reviews and an “expert” review before making a purchase on both sized items.
  • Most would prefer 5 consumer reviews vs. 1 expert review
  • Many don’t feel comfortable buying a new product as it’s first released without feedback from others

How many consumer reviews would you likely need to read before purchasing a large home gym item and a small home gym item? For large items, the most popular answer was 6-15. Only 35% say that 1-5 reviews would be good enough. With smaller items, the percentages shift down a little bit. About half say that they’d only read 1-5 reviews before purchasing a small home gym item.

How many “expert reviews” would you likely need to read before purchasing a large home gym item and a small home gym item? For large home gym items, 69% of respondents would like to read 2-3 expert reviews, whereas just 39% need more than 2 for smaller items. Only 15% say they would not read an expert review for a large home gym item.

What’s usually more convincing? 1 Expert Review or 5 Consumer Reviews? 68% say they’d rather have 5 consumer reviews.

Would you be comfortable making a purchase on the first day a product is released without any reviews? Even from a company you trust? 61% says no.

That’s it! There will be some more follow up questions to this survey. For suggestions or feedback, please email jake@garagegymexperiment.com.

THANK YOU to all for the participation in these surveys. You are advancing the industry and defining the next generation of home gym owners.

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